Skroutz.eu

I am the happy owner since 2022 of the Toshiba RAS -18J2KVSG-E RAS-18J2AVSG-E air conditioner and I am absolutely satisfied with the machine and the remote control! So this year I decided to buy the Toshiba RAS-B13G3KVSG-E RAS-13J2AVSG-E1.
I thought it would be the same brand and I wouldn't have a problem.......
But in the end, I have a problem because the remote control was designed by someone who tried very hard to make it WORSE than the remote control that Toshiba had until now!!
What can I say first about the MANY problems of this remote control.....
First of all, its buttons are black (instead of being white) so they are not VISIBLE. You have to go directly under the lamp to see them with difficulty.
The letters on the buttons of the remote control are very faint (instead of being BOLD) so you can't see them!!
Also, the buttons do not light up.
The VERY SMALL screen of the remote control turns on and off almost IMMEDIATELY, so you don't have time to adjust the speed of the air conditioner or anything else.
The menus are designed to confuse you and are chaotic.
Also, the remote control ONLY has 7 buttons instead of the 22 that Toshiba air conditioners had until now.
On the old Toshiba remote control, each button did a JOB.
The buttons are exactly next to each other (without sufficient distance) so you press one on top of the other (if you can see them for sure because THEY ARE NOT VISIBLE). I realized that because they installed Wireless LAN CONNECTION on the machine, they downgraded the quality of the remote control to keep costs down....
However, they should have given the customer the option to buy the machine without wifi lan connection. Not everyone feels the "need" to turn on/set the machine from their phone.
Also, its filter is not the same as the 2022 model 18000 btu. (both belong to the EDGE series).
When you turned on the 18 (in the beginning) you felt a very pleasant Forest smell. The 13 of 2024 does not have such a good filter because in the beginning of its operation it did not have the pleasant Forest smell that the larger one had.......
Also, when asking for filters from the dealership in June for the 18 that must be changed every 2 years, they sent me filters from the CHEAPEST MIRAI AND NOT THE FILTERS OF THE EDGE SERIES. UNACCEPTABLE!!
I don't know who is responsible for this. The Greek dealership or Toshiba.
Since I can't give 2 separate ratings in the "system", I would say that the remote control gets 1 star and the main air conditioner gets 4 stars.
Of course, due to the remote control, the whole experience is ruined, agreeing with another user here on skroutz.
This remote control does not suit a machine worth 950 euros!!