Skroutz.eu

Purchased on 29/7/2021 from an online store based in Drama. Installed in a 30 sqm room. It performs very well. The problem is the noise transmitted from the external unit to the room, making it feel like you are in a factory production line. Anti-vibration rubber was installed on the external unit without any result. The company's service is trying to diagnose the issue over the phone. The installation was done according to the company's standards, with empty air and 2.5 meters of pipes. I think it's now a matter of luck to find a machine that works perfectly. It may have been damaged during transportation. I will update if I find a solution from the service. I made an appointment with the service, who showed great interest in finding the best solution to my problem. The service team is really knowledgeable and courteous. The problem lies in the poor choice of installation location (a cement board with internal insulation). The external unit should have been initially placed on the floor with a covered pipe route. We are learning gradually. A big thank you to the company for their interest in the customer. In conclusion, the air conditioner works perfectly. Pay attention to the installation as it hides traps.