Very user-friendly, I have been using it for a few weeks and it solved my problem of hanging clothes high (due to cats in the neighborhood) without filling up our small yard with ropes! It is very easy to use and can fit several washing machines.... the only negative is that it comes with a base that requires cement to stabilize it, and to simplify the installation a bit, we ordered another base from abroad that can be "planted". The gas machine easily passes over the base.