The book "Make Change Happen" is the key to success and proper management of changes in business. The practical, visual, step-by-step approach followed by the change expert author ensures that you are always on the right track, that the changes you make in your business are smooth, stress-free, and structured, and that everyone involved supports each step you take.

This book provides you with the plan you need, from start to finish, to implement the changes you want to make:
- Before you start
consider what this change means for your company: what are your motivations, goals, and expectations
- In the beginning
agree on the objectives, understand the change curve, and what can be done to make a difference
- In the middle
manage the problems that arise in the middle of the plan, close the door behind you, and focus on progress
- At the end
learn when you are finished, evaluate how you did, and if things went wrong, understand the reasons

This is the practical guide that will help you make the changes you want correctly, every time!