Providing exemplary customer service is the most secure way to ensure the success of your business. Undoubtedly, the most interesting aspect that emerges from this book is that achieving it, contrary to what most people believe, is feasible without requiring significant capital or effort. It is no coincidence that most of the methods described have negligible or no cost. "Exemplary Customer Service" by author Ioannis Protopapadakis presents you with 60 ways through a plethora of examples to provide unparalleled and unforgettable service to your customer.