Reviews by our members

• 2

  2 out of 2 members found this review helpful

  venge

  2024-09-09

  Ok, everything you say is fine, but no one has mentioned its main flaw. Before I address the flaw it has, I will write a few words...

  The washing is okay on the strong program (for pots) and for that, I give it 2 stars. In all other cases, it leaves smells (especially from eggs and milk). Regarding the capacity, I saw another review that I really liked and it expresses me perfectly: "Cleans perfectly only with perfect Tetris organization of the dishes" (really). You will acquire a new puzzle-solving skill to place your dishes.

  Now let's get to the problem. Regardless of how much you respect and follow the instructions, the dishwasher itself will rust, and of course, your (stainless!) cutlery will too. I have seen terrible treatment of dishwashers, but I have never seen rust either inside or on dishes. Mine rusted 6 months after purchase, I repeat with meticulous attention to salt and the instructions provided. I am attaching photos of the dishes as well as the internal areas that rusted.

  I called Morris, a woman with an attitude answered, accusing me of misuse and that I added salt without washing immediately afterward (let me prove that now). She also said that a technician needs to come, which I will pay 30€ for (just for the visit, okay) for only 6 months of use, and if it turns out that the part is defective, then only can they send it to me for free, but the incidental costs are still mine. I told her to send it to me, I will pay for it and change it myself, and she said ah... it can't be done, only if the technician deems it necessary will it be sent (I also got patronization from the disrespectful, what should we eat, only us? Shouldn't the technician eat too? Will he become a thief?).

  In general, I said I would get this particular dishwasher to support the local market a bit, but okay, it turned out to be a cheap OEM and the support is frankly unacceptable, it completely disappointed me... What can I say, this takes me back to the support we had in 1990 and 2000. I don't care, let it be rusty, as long as it lasts. Just NEVER, EVER again Morris. I tell everyone to avoid Morris from now on, and I say the same to you.

  Translated from Greek · Show original

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  Brand reply:

  Λυπούμαστε ειλικρινά και ζητάμε συγνώμη για την ταλαιπωρία σας και για την τηλεφωνική σας επικοινωνία με εμάς. Όλα τα σχόλια για εμάς, αποτελούν εργαλείο για την συνεχή βελτίωση των προϊόντων μας. Όσον αφορά την συσκευή σας, όπως θα γνωρίζετε έχει 3 χρόνια εγγύηση, παρακαλώ όπως επικοινωνήσετε ξανά στο 2316006600, να σας ενημερώσουν ακριβώς για την διαδικασία ελέγχου.

• 5

  8 out of 8 members found this review helpful

  miksmer

  2024-05-11

  I give my comment and my story so that others know what might happen. Bought yesterday, installed yesterday according to the instructions, salt was added and the quick program was selected for a first wash - operation, lasting 30 minutes. Just arrived at 13 minutes, a continuous sound started and the E4 indication appeared, meaning error. It had overflowed. The instructions said to close the water supply and check the drainage hose. Everything was installed correctly and the drainage hose had never been used to get clogged. So?
  I thought it was defective. Maybe something with the pump I thought. I didn't know. All I knew was that it was brand new and not working. I searched for the service phone number, somewhere in Athens. It said on the website that it was open on Saturday from 9pm to 1pm. Great I thought, I'll call tomorrow to talk to someone who knows what's going on. I called in the morning around 9, the answering machine came on and said that the service operates from Monday to Friday from 9am to 3pm. It said something else on the website. Ugh. A new washing machine giving an error message. I thought maybe I'll find service elsewhere. I searched online and found the importer's phone numbers in Thessaloniki. They also had service. I called immediately and a lady advised me after carefully listening to the problem, to raise the washing machine on its front side by an inch. I thought, I didn't hear well. I asked her to repeat it, yes she said, it has overflowed and needs a slight tilt to work. Indeed. Call me back if it doesn't work. Indeed, I thought again. I did it. It worked. For now. It's working fine. But it doesn't work without lifting it. What a situation? Surreal. Let them write it in the instruction manual so we don't have to suffer. And we're talking about hours of suffering. A new thing. Oh well. Lift the washing machine an inch from the front to make it work. Thank you.

  P.S.

  Otherwise, the people responded to the email I sent immediately. No complaints about the service. And they helped. Completely. But that inch. I wanted to know it. so it doesn't give an error. Because I was ready to throw it away. Now I will live from now on with the inch and with spotless dishes.

  P.P.S.

  After communication with the experts, there is a possibility that the counter on which the washing machine is placed may not be straight. We will check it with a level and get back to you. So far the washing machine works wonderfully anyway. Slightly raised.

  Translated from Greek · Show original

  • Washing quality
  • Number of programs
  • Capacity
  • Construction quality
  • Value for money

  • Moderate noise
  • Space for large utensils

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  Είμαστε χαρούμενοι που είστε ικανοποιημένοι από την εξυπηρέτηση μας, εάν έχετε κάποια απορία ή αντιμετωπίζεται κάποιο άλλο πρόβλημα θα είμαστε στην διάθεση σας στο 2316006600.

• 4

  6 out of 6 members found this review helpful

  Ralu_K

  2023-03-01

  Quite good for its price. Cleans perfectly only with perfect organization of the dishes. Very economical to use! I have had it for 6 months and it has minimal power consumption. It uses half the amount of water needed to wash the same dishes

  Translated from Greek · Show original

  • Construction quality
  • Value for money

  • Washing quality
  • Moderate noise
  • Number of programs

  • Capacity
  • Space for large utensils
  Did you find this review helpful?YesNo

  Report
• 4

  geopapap

  2024-08-06

  Verified purchase

  • Washing quality
  • Silent
  • Number of programs
  • Capacity
  • Construction quality
  • Value for money

  • Space for large utensils

  Brand reply:

  Σας ευχαριστούμε για την εμπιστοσύνη που δείχνετε στα προϊόντα μας, για οποιαδήποτε πληροφορία μπορείτε να μας καλέσετε στο 2316006600.

• 5

  knikol51

  2024-02-15

  Verified purchase

  • Washing quality
  • Silent
  • Number of programs
  • Capacity
  • Space for large utensils
  • Construction quality
  • Value for money
• 5

  evangelia_bougiouka

  2023-06-13

  Verified purchase

  • Washing quality
  • Silent
  • Number of programs
  • Capacity
  • Construction quality
  • Value for money

  • Space for large utensils