Reviews by our members

Most helpful positive review as voted by users

4

9 out of 12 members found this review helpful

dualbows1

2022-01-18

Verified purchase

The television was purchased on Black Friday. For its price, it is quite good. It has nice sound and picture when there is no playback of a black background where it has the issue of clouding in the corners and on the right side. The technician who came to check it because the clouding is very noticeable in the dark mentioned that it is considered acceptable for its price and despite the issue, it has good panels without many problems. We did not report the damage to Samsung because, as he told me, it is within the company's acceptable limits and he has seen much worse panels that were not replaced or repaired. Everything, as he mentioned, is a matter of luck in how the company assembles a panel and if it will have such issues. So, if someone wants to get something with the "perfect" picture, they will go for an OLED TV. If, on the other hand, they are not too concerned about that but want to watch their movies and series, it is simply a good panel.

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Most helpful negative review as voted by users

2

31 out of 38 members found this review helpful

dimos_athanasiadis

2021-10-21

Verified purchase

My TV came with the backlight bleed problem.

It makes it impossible to watch it at night.

It's a shame that Samsung accepts this problem as a given in their TVs.

It's like buying a pig in a poke. If you get a good panel, it's like winning the lottery. If not, Samsung forces you to live with this problem.

Update: 27/11
They sent me replacement papers.
And that's because I went to the consumer advocate. (otherwise, I wouldn't have gotten anywhere).
I'll probably spend a little more for an OLED.
I won't touch Samsung again.

Update: 09/12
Today I went to replace the TV.
Unfortunately, I couldn't afford to buy a more expensive TV and there was no possibility to get my money back.
So I replaced it with the same model.
BUT LUCKILY, I got a good panel this time.
No comparison to the old one, with almost no backlight bleed except for a small corner which is not bad.

As I said at the beginning, it's like playing the lottery.
This time I won.

Good luck with your purchase of a TV like this.

I'm giving it 2 stars now.

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  Επίκουρος

  2025-01-18
  This review is about diagonal: 55 ", colour: Black

  Unacceptable!
  As soon as THREE (3) YEARS passed, it gave up...
  With normal use, one afternoon, it quietly turned off...
  Don't buy it, unless it's given to you as a gift...
  The shame of Samsung..

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  2 out of 2 members found this review helpful

  epavleis

  2024-06-23
  This review is about diagonal: 50 ", colour: Black

  I will submit a report to the Ombudsman. As soon as the 2-year warranty expired, horizontal lines appeared in the middle. After 6 months of patience, it turned black and restarts every 1 to 2 minutes. Thank you, Samsung! Should I cry for €480? NO. I will request free repair or replacement. WE SHOULD NOT ALLOW MATERIAL DEFECTS IN OUR PURCHASES.

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  3 out of 3 members found this review helpful

  vagojellaki

  2024-06-20
  This review is about diagonal: 50 ", colour: Black

  Very nice appearance but that's about it. Purchased on 14.6.2021 and on 20.6.2024 the screen quietly and nicely went off without warning. After reading the comments of other buyers - "victims", I realize that the model is defective with a short lifespan.

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  1 out of 1 members found this review helpful

  kostas9559688

  2024-04-23

  Verified purchase

  This review is about diagonal: 50 ", colour: Black

  After 2 years and 1 month the screen started flickering and I only have sound. Big failure for the name and the money of 497€

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  2 out of 2 members found this review helpful

  tolizgixxer

  2024-02-01
  This review is about diagonal: 50 ", colour: Black

  Burned panel as soon as the warranty ended in 2 years, there is a material defect while it is a very nice TV unfortunately wasted 600€ that we were still paying in installments, look for something else.

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  4 out of 4 members found this review helpful

  Nikolas_Avg

  2023-08-20
  This review is about diagonal: 50 ", colour: Black

  Purchased in May 2021, in 2022 the screen turned black, panel changed within warranty. In July 2023, black screen burnt panel... nothing covered outside of warranty. Hey, I tell them, you have material defects... nothing, they tell me you're outside of warranty. 600€ wasted. Report to the consumer advocate... don't let them get away with it!!!

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  2 out of 2 members found this review helpful

  Akis_Paps

  2022-12-14
  This review is about diagonal: 55 ", colour: Black

  Purchase 08/20 from a well-known chain until June 22, everything was fine. At that moment, gray spots appeared on the bottom left. I called Samsung Greece and they replaced the panel, but it took about 1 month. So far, it's okay, but it's a hassle for a new machine to break. I hope it was just a random occurrence.

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  1 out of 2 members found this review helpful

  Manos_Paterakis92

  2022-11-30
  This review is about diagonal: 50 ", colour: Black

  I bought the TV in May 2021. In November 2022, the screen burned out!!! and was replaced, luckily within warranty. The customer service experience from Samsung Greece was tragic. They informed me that they were expecting the replacement part from abroad in a week, and the authorized repair shop notified me on the same day to pick up the repaired TV.

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  3 out of 4 members found this review helpful

  Spyro2000

  2022-09-26
  This review is about diagonal: 55 ", colour: Black

  So the evaluation concerns the 50-inch. First of all, as an image, it is very good for its price. Menu, etc., okay for those who know about Samsung. From there on, one star for a very simple reason...
  As soon as the warranty expired, it had a problem with the backlight at the bottom... I said okay, I'll tolerate it, what can I do... but the problems didn't stop there. After 2 weeks, it had a problem with the LEDs in the middle of the screen (3 lines like burnt LEDs that flicker).
  And all of this AFTER THE WARRANTY EXPIRED.
  After 20 years with LG, I decided to get a Samsung and this is the result.
  (Another big problem is also the image in terms of viewing angle. Simply tragic)
  Stay away........

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  2 out of 4 members found this review helpful

  antpapad

  2022-09-06

  For the money (369€), it has very good picture quality.
  Luckily, I don't have a problem with bleeding.
  But the sound is by far the worst I have heard on a TV in the last 20 years.
  I would compare it to the sound of a mono small radio.
  The remote control is practical but at the same time restrictive.
  The menu is difficult to use and it is unacceptable that to access the basic settings of the TV (picture, sound, automatic shutdown) it cannot be done with one button... but with multiple button presses (combination).

  Under no circumstances should this TV be the main choice for a household.

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• 5

  0 out of 2 members found this review helpful

  kostasni

  2022-07-24

  43". As a sensation, it shows quality, delicate and beautiful. Posted based on the wall. Smart capabilities good and fast menu. In the 43" I did not notice bleeding or any other problem. Generally nice picture, lacks in sound. Purchased for 340 from a chain, so for this money clearly better than the Turkish alternatives.

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• 5

  6 out of 7 members found this review helpful

  sofiamerm88

  2022-03-03
  This review is about diagonal: 55 ", colour: Black

  The television was purchased from a large store during a sales period.
  We got the 55-inch one, we already had a 55-inch older model that had a slow smart menu, which was the reason for replacement.
  Its use is for Netflix and YouTube for our little one. Also, the presence of Spotify is very positive.
  The picture is excellent, we have a sound bar so the sound doesn't bother me. I haven't noticed any shadows on the black screen. Fast menu, very pleasant viewing. We still have to see its durability.
  The remote control is very convenient and it comes with a silicone case to protect it if you have kids like us.
  Something I liked is its thickness, it is quite thin and looks like a frame when it is on a wall mount like ours.

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  16 out of 17 members found this review helpful

  George_Siam

  2022-02-10

  Verified purchase

  This review is about diagonal: 55 ", colour: Black

  I bought the TV in Jan 2022 without reading any reviews. From the first day, the phenomenon of bleeding became noticeable. At night, especially in the black color, it becomes quite annoying. During the day, there are times when it goes unnoticed. I have already asked a technician to come for an inspection. I consider the responses of the technicians I have read in the reviews from other buyers unacceptable. If we exclude this panel issue, the TV is decent for its price. I am satisfied with the sound (my living room is not particularly big). The remote control takes some time to get used to, but once you learn it, it is very practical.

  Update: The technician's visit took place. In a few words, he told me that Samsung considers it normal and it is very likely that they consider it within acceptable limits that only they obviously know. He also mentioned that it would be good to watch TV with some ambient light and not in complete darkness to reduce the phenomenon of bleeding. Scientific solutions, in other words. I am waiting for the company's response, and if it is not replaced, I will proceed with a return.

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  3 out of 3 members found this review helpful

  y_sFIN

  2022-01-17

  Purchased from a large store for 439 with interest-free installments. Previous model JVC, which just came out of warranty, broke down (the LEDs burned out and there was no picture - repair cost 90€). So the choice was between a reputable brand, LG & Samsung. The Samsung salesman, honest without pressuring me, explained the positives of Samsung and I ended up choosing this one. In summary, we have a very good picture (always compared to its price), very average sound without volume and bass, immediate connectivity with Bluetooth speakers, immediate connectivity with Wi-Fi, mobile, etc. Relatively user-unfriendly menu, but one gets used to it. Also, a minimal remote control that I assume will be a little more difficult for the elderly. Good viewing angle and slim design, but in terms of build quality, we can't expect anything better than plastic. I didn't see any problem with the black color. I believe that these TVs are made to last for five years and I will be satisfied if it lasts that long.

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  2 out of 4 members found this review helpful

  kostas_lan

  2022-01-16

  Average picture quality for the price. Slim television. Difficult menu to navigate. Possibly the worst speakers on a television.

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• 5

  1 out of 2 members found this review helpful

  dimitrios glavas

  2022-01-11

  Verified purchase

  This review is about diagonal: 50 ", colour: Black

  For the money, it is excellent. I would recommend getting a soundbar as well because all these TVs nowadays with 20w sound, I think it's a bit low, especially in a large living room. It also has the remote control that you can connect to other devices. I was specifically looking for the TU for this reason, but since they didn't have it in the store, they sent me the AU. The remote control of the TU looks a bit different visually, but otherwise it has exactly the same functions. In general, I highly recommend the TV.

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  2 out of 6 members found this review helpful

  petros_cool

  2021-12-11

  Good picture on the channels.
  2. Bad menu.
  3. Remote control, luckily I had an old Samsung one and it does the job. I wonder how it serves some people who say it's good.
  4. It flickers a few times during fast channel changes.
  5. Overall, it depends on what each person asks for. The 4 stars are mainly for the picture, which is good, and the main reason I bought it, along with the fact that it is Slim

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• 5

  3 out of 5 members found this review helpful

  Achilleas_Anargyridis

  2021-12-05

  Excellent television. Tremendous picture and sound quality. Wonderful minimalist remote control with hidden functions. Additionally, it contains very impressive features. So far, I haven't encountered any issues regarding connectivity, whether with a computer or a mobile phone, except for the delay in wireless connection "Windows pc on tv". The only thing I would change about this device is simply being able to integrate it into Apple HomeKit.

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• 5

  2 out of 5 members found this review helpful

  Antonis_Koulas

  2021-12-03

  Very good screen, incredible colors compared to my old LG. I tried it with PS5 and it's exactly what I was looking for.

  P.S. I have fallen in love with the controller.

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  2 out of 4 members found this review helpful

  stamkerk

  2021-11-20

  In the 3 months that I have it, I can say that I am very satisfied with the use of Bluetooth speakers and its own! The menu is a bit strange but you get used to it over time! The remote control is a bit of a problem in the sense that it doesn't have many buttons or even numbers on it! In voice control, it does not support Greek but you know this in advance. At the price of €366 that I bought it, the 43" is value for money!

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• 5

  2 out of 3 members found this review helpful

  kozakis.nikolaos

  2021-11-04

  43" without being a fan of television screens, it is an excellent product for the money spent (380). The only problem I might encounter concerns the remote control. The volume/channel change buttons are sensitive and require proper use (a colleague already uses a new one on a 55")

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  10 out of 11 members found this review helpful

  ΗΛΙΑΣ 1

  2021-10-12
  This review is about diagonal: 55 ", colour: Black

  It was purchased on 25/09/2021 and after 5 days, I reported to Samsung that it has an issue with back light bleed, i.e. there are bright shadows in the bottom part when displaying black color. Their technician received it and after 10 days they replied that this exists in all these specific TVs, so I received it back because I didn't want to spend more days without a TV. I would recommend buying QLED.

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• 5

  4 out of 9 members found this review helpful

  traboukos8467

  2021-10-10
  This review is about diagonal: 55 ", colour: Black

  From the best options for its money and the 55 inches!! Thankfully, I didn't take into consideration the negative reviews about the sound!! The TV at 15-20 has perfect and powerful sound!! Guys, you buy a TV, not a home cinema!!

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• 5

  4 out of 5 members found this review helpful

  alxander35

  2021-10-03

  Great purchase. The first impressions are positive!
  +nice viewing angles
  +nice vibrant colors
  +Good representation of black color
  +Remote control with few and good buttons, although small in size but of good quality
  +Screen mirroring works seamlessly

  As a smart TV at first glance, the apps open quickly. I'm not interested in this part. It seems to be well-built, time will tell how long it will last.

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  4 out of 5 members found this review helpful

  Haritomeni_Sifaki

  2021-09-22

  Immediate response and minimal buttons. Nice picture but while it has good sound to listen loudly you almost have to turn it up all the way.
  Netflix, YouTube load in seconds!
  Great value for money choice!!!

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  4 out of 7 members found this review helpful

  TASOS_PAPAIOANNOU52

  2021-09-06
  This review is about diagonal: 55 ", colour: Black

  55 inches 445 euros. Purchase on a day of offer. Absolutely satisfied... Excellent remote control... Immediate response and minimal buttons... Many settings everywhere... Connection with Samsung Home Cinema via optical... The only thing missing is a headphone jack to listen loudly when the children are asleep...

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• 5

  4 out of 6 members found this review helpful

  Ilias_Katraouras

  2021-08-03
  This review is about diagonal: 55 ", colour: Black

  Excellent image without adjustments.
  User-friendly menu.
  Overall, I am satisfied with the purchase.

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  10 out of 16 members found this review helpful

  Sakis.p

  2021-06-17

  Verified purchase

  Excellent television for its price.
  Pros: picture quality, menu, build quality, comfortable remote control, good internet signal...
  Cons: the sound, although of good quality, needs to be turned up almost to the maximum to hear properly.
  If viewed from an angle, the colors may slightly fade and distort.
  Overall, it is value for money, I recommend it for this price (418 euros).
  # The TV remote controls of Samsung are functional and incredibly well-built. #

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  17 out of 23 members found this review helpful

  Chris_Sorotos

  2021-05-05
  This review is about diagonal: 50 ", colour: Black

  With a few adjustments, it becomes perfect. I bought it with a 5-year warranty and thank God it came as a good piece. For the black one, it is excellent and I highly recommend it without hesitation!

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  0 out of 1 members found this review helpful

  andreas.konteles30

  2023-12-28
  This review is about diagonal: 55 ", colour: Black

  I bought it in 2021, until today I haven't had any problems at all!!

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