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The Nespresso Vertuo Next serves 4 different capsule sizes.
It prepares coffee with just one touch while featuring automatic capsule ejection and electric opening and closing.
From the generous Carafe (535ml) to the classic Mug (230 ml), the balanced Gran Lungo (150 ml), and of course, the intense single (40 ml) or double (80 ml) Espresso, with naturally formed crema that encapsulates all the aromas of the coffee.
The Vertuo Next, using Nespresso's patented Centrifusion extraction technology, releases the flavors and aromas that distinguish each blend by spinning the ground coffee in each recyclable Vertuo coffee capsule up to 7,000 times per minute.
Extracted coffee now also means specially prepared coffee with the Vertuo Next machine. Nespresso's smart extraction system recognizes the Vertuo capsule you have chosen from the barcode and adjusts the extraction parameters accordingly. You don't even need to change the settings. Just press the button and enjoy the extraction result every time.
With the press of a single button, the Vertuo Next coffee machine by Nespresso offers countless possibilities in coffee extraction.
The Vertuo Next preheats in just 30 seconds and each recyclable Vertuo coffee capsule is automatically ejected when the head is opened.
The coffee machine allows through smart Bluetooth technology and Wi-Fi connectivity, the automatic updating of its software and programs to the latest updates.
Nespresso adheres to particularly high standards in coffee selection. The hermetically sealed and recyclable aluminum capsules offer you the best way to preserve the coffee's freshness and ensure its exceptional taste. This allows Vertuo to offer a variety of freshly extracted Mugs, rich Gran Lungo, and authentic Espresso that satisfy every taste, at any time of the day.
Over 80% of Nespresso's coffee production comes from farms that operate according to the AAA sustainable quality standard, while over 40% of the total coffee production comes from farms that have received the Rainforest Alliance Certified seal.
Specifications are collected from official manufacturer websites. Please verify the specifications before proceeding with your final purchase. If you notice any problem you can report it here.
I bought it the day before yesterday as a Christmas gift for the family! Noisy and the coffee tastes burnt. The foam is like soap. I already miss my old machine!
I have the Delonghi Vertuo Deluxe version, my goodness! In the first week it broke down, leaking water immediately. It was replaced with a second machine, which in a month started leaking water from the sides and had to be serviced. After that, it started licking the machine while making coffee and the coffee spilled outside. Now it doesn't work at all, so it's going back for service again. I have to explain that Krups machines are much better, as we have been using the mini for years without any issues. The one I have at home has already been sent for service three times a year. From me, it gets one star and that's being generous.
First of all, let's clarify something: no matter which machine you buy, you should know that the patent belongs to Nespresso, the manufacturers simply have a license to produce and exploit it, so essentially they rent the patent and make the machines on behalf of Nespresso. The machines are of the same quality because they are made based on Nespresso's standards, if there are any differences, they might be in the assembly. My machine is made in Austria and I bought it from a large chain for about 95 euros, I have had it for 2 years and it has not had any problems. That's about the practical stuff. Now, because I am meticulous and I try to research and take care of things as best as I can, I will try to give some advice.
1. Yes, the machine makes coffee by itself, but it cannot take care of itself. My advice, after a lot of research, is to put it on the cleaning function every 100 capsules, not just once but 3 - 4 times in a row if necessary, until it stops producing pieces and the water comes out as clean as possible. Also, take a soft cloth and a soft brush and as soon as each cleaning is done, wipe the head and any part that coffee passes through, all these will collect dirt and residue and return it back to the machine. If the machine is not clean, it will get clogged, make more noise, and whatever else may happen afterwards.
2. The manufacturer says to descale it every six months only with the company's specific liquid. Well, this should be strictly followed.
3. Do not use water with high hardness. These machines are very sensitive to salts, water below 150mg is fine.
4. Lastly, these machines are connected to the network, it is good to occasionally check their connection because there may be an update that could be related to a new coffee or a fix in some of their functions. Also, if you notice that your machine is acting weird, getting stuck, etc., you can do a factory reset and in 90% of cases, it will work. Whether good or bad, it is not just a simple machine, it is a smart coffee maker with all that entails with its pros and cons, and I am sure that many people did not know what they were buying when they bought it. The Vertuo machines are not related to the original ones, so many times it is not the product's fault but the ignorance of the buyer. That's all I had to say, I hope I helped at least a little.
Compared to Krupps (for the vertuo series), it is less noisy. It has a smoother centrifugation (no vibrations) and its pump does not "whine" like Krupps. The coffee comes out with a nice crema.
Regarding reliability: It was installed new in early January 2024.
29/02/2024: It broke down. Its mechanical and hydraulic parts work fine. Its electronics failed.
It managed to make about 100 coffees before breaking down.
From the 4 stars I initially gave it, it dropped to 1 star (and that's too much for it). A product must not only be beautiful. It must ALSO work.
Unacceptable machine and unacceptable service. Okay, yes, it makes good coffee, but only when it works. I have had the machine since May 2021 and its first repair was in September of the same year. Since then, it has been repaired four more times. Every time I call, I try to explain to the customer service representative that the machine needs to be replaced because it is defective, but they insist that it only needs a replacement part. Moreover, the last time they presented it as a favor that they are taking on the cost, as the warranty has expired. The warranty, by the way, is for 2 years and with all the back and forth to Nespresso for repairs, the machine has not worked for more than 1.5 years in total. Maybe there are machines that are not defective, but this particular one is, and the customer service chooses to ignore it. Unacceptable.
The machine is faulty and the Nespresso customer service, while showing intention to assist, ultimately fails to do so, resulting in inconvenience for the customer and no resolution to the problem.
I bought it a year ago. After a few months, it suddenly had a problem (orange blinking), I called Nespresso, we had a video call with technical support and followed the instructions without any result. They sent me a new one.
After a few more months, this one also had a problem which we solved over the phone, but I still had to call them as the hard reset didn't work.
I don't know if it's just me, but overall it doesn't seem reliable to me, I think I will have to call again.
In any case, I don't understand why you would take the risk of buying a new machine when the company has great machines of old tested technology at the same price (I had such machines before).
It is also very noisy.
The coffee is okay.
Service from Nespresso is very good.
I am a user of the Nescafé Vertuo Next Premium, and I can say that I had difficulty purchasing it because I read many comments, both positive and negative. Nevertheless, I bought it and I can say that the machine does not leak water from anywhere because I read a similar comment. It dispenses the coffee into the cup without spilling it outside, and I saw this comment where they wrote that it spills outside and makes a mess. Imagine, as soon as the coffee is finished, the machine doesn't drip a single drop. Also, the taste it produces is incredible, you just need to try different capsules in different ways to find how you like it. Additionally, I don't see much plastic, the machine is great. Whoever is thinking of buying it, don't hesitate, it's unbelievable!
Happy New Year. After approximately 1 year of use......(so it works..!!!!) I have to say the following in just 2 words:
#Stay Away#, #Do not buy#... Let me explain:
1. It does not connect to any app... constantly problematic. Only effects, etc.
2. So it enjoys without reason, it does NOT make coffee.
3. You follow instructions from the internet and you do NOT get anywhere.
4. The app is PERFECT and ONLY works for ordering.....!!
5. Expensive capsules.
6. Overall, it has more flaws than advantages....
I do NOT recommend it... only effects and appearance
I give one star only because I have to choose. I will explain why one star. We bought this Nespresso machine over a year ago. We have made very few coffees, I can tell you 180 coffees. First of all, it randomly leaks water. We came home and the power strip next to it was full of water. (I have taken photos and there is a considerable amount of water under the machine). Imagine being away from home for hours... all the water will be gone. Secondly, when you try to clean it according to the Nespresso machine instructions, you don't get anywhere. After 1.5 hours, we accidentally pressed a button (that we shouldn't have) and it ended up doing a descaling cleaning of the coffee machine, after we had already placed the special bags with the special solution. Thirdly, the machine randomly gets blocked. You wake up in the morning to make a nice hot coffee and the machine gets blocked and it's as if it's not working. Even though the cup button is lit, indicating that it's ready to make coffee, you press it and it remains waiting as if you didn't press anything. In the end, we ordered coffee from a nearby café with delivery. Fourthly, the coffee application on the phone does not synchronize with the coffee machine. So it's just for show that you control it with your phone and blah blah... (warranty? Ha ha ha, it has been over a year and the warranty is only for the first year, so I will let my cousins with the screwdrivers play since it's the holiday season, it will go in the trash of course!!)
DO NOT BUY THIS NESPRESSO MACHINE
You can buy a Tassimo machine with a hundred euros and it will last for quite a few years, as I have one in the village.
The biggest piece of garbage this company has produced!!! It works whenever it wants (in terms of cleaning and maintenance functions), its construction is terrible, you can see it as soon as you hold it in your hands. It has areas that cannot be cleaned and coffee residues remain (despite having a cleaning function), resulting in 100% problems over time! As for the connectivity with the app (hahaha), 3 machines work perfectly, this one always has issues... Finally, the support from this terrible company is never able to assist you!!!! Not even the pH indicator that is included in the package and says to call if it's missing, they tell you they don't provide it, but the instructions tell you to call! Madness!!! It's better to keep the original and not spend even 1€ on this piece of garbage!!!!!
I bought it in 06/2022 for 95 euros with the aeroccino as a gift. After about a month, it stopped working and they replaced it for me the next day with the same one. Since then, we haven't had any problems.
Overall, it is a beautiful device. The only thing I don't like is the opening/closing of the capsule slot, I would prefer it to be a little smoother.
However, its coffee is on another level, I now prefer to drink at home rather than outside.
After 6 months, it works whenever it wants to. I have cleaned it, descaled it, ventilated it, and I have gone through 1 pack of capsules, and it makes coffee according to its mood. The orange indicator light turns on even though I have followed the instructions exactly. The customer service couldn't help me, they only told me to send it for service. As I can see from the comments, it is defective. I would not recommend it if you want to drink coffee every day without needing a miracle to do so!
Like many other owners of this particular model, after just two months of use (approximately 25 coffees), it stopped working for me as well. I sent it for repair to the company's service center and after 20 days, I am still waiting and have not received any updates.
While it was working, it produced coffee slightly better than the previous model.
Very beautiful machine and the coffee it makes is really great. Better than the ones served in many cafes outside
I have read the reviews, and they say the worst things. However, I ordered it, and until today, I have had it for about a month, and I am thrilled! The coffee is amazing, with 2 fingers of crema and not watery, as most people say. Maybe they use low-intensity coffee, that's why! The regular and decaf fortado, as well as the odacio that I use, all intensity 7+++, are very good, and I don't stop the coffee maker, it extracts the coffee until the end, the whole quantity, that's why I bought it after all. For a large quantity of coffee! As for technical aspects, I won't jinx it, it hasn't broken down on me. Everything is perfect!
Attention, do not buy it!!
I bought it in January 22 and in March it stopped working. Initially, it started to function on its own!! Then, a dark blue light turned on and it didn't perform any reset or cleaning, basically no function at all, plus it had leaks. I thought I was just unlucky. They replaced it immediately at the store, as I had extended warranty (3 replacements, 3 repairs), so I thought I was saved.
Today, after a month, problems again. You start making coffee and the water doesn't stop, it keeps coming out and you have to unplug it to make it stop, as it doesn't stop even by pressing the button!!
I called Nespresso and when I explained to the girl that they break easily, she told me to replace it with a Vertuo Plus. I told her:
- "Are they less problematic? I have already changed two machines and I'm going for the third one."
- "They are less problematic, yes."
Draw your own conclusions!!
After one month of operation and about 40 coffees, we have the following:
1. It always makes coffee as it should and in the end not even a drop falls extra (the base is still clean)
2. The water tank goes in and out very easily
3. I did a cleaning with its program and everything looked very good.
4. It makes noise when operating but if you compare it to the water running in the sink while washing dishes it's the same
5. In terms of quality and simplicity, it is exactly what I wanted when I asked for "something to make coffee without handling it"
In conclusion, if it lasts, it will be a very good purchase
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I come back, after exactly 26 months from the purchase (2 months after the warranty expired) something broke inside resulting in smoke and the like...
I literally made 5 coffees per week.
That's all
If I could give it 0, I would (no technical support, the machine had problems from the first weeks, it leaked, burned the capsules, didn't work at all. Guys, not even worth the money, just design, not functional at all).
Guys, it's the worst thing I have ever bought from a café, don't buy it. It broke within 2 weeks, I sent it back for repair and they brought it back to me without sending any document stating that it was broken and that I should go and exchange it. Now I've been waiting for 4 days for them to send me an email so I can go and exchange it... The people on the phone have no idea about this specific part of the coffee... 0 in terms of service, both in Nespresso and in their employees
Basically, I have no words, it broke in the first trimester. If you search the internet, you will see that many people have problems with this specific model. Get an old good device and leave the hipster-like centrifugal extraction because it's not certain that you will drink coffee. Personally, for every capsule I manage to drink, I throw away 2 more.
I have had it for 7 months (since July 2021 - as a gift) and overall I am satisfied. I don't have an opinion on the 150ml capsules and above, I only drink 40ml or 80ml espresso. I use it with 2-3 capsules per day, so it's not much usage.
Pros:
- It makes a very nice crema (in a classic espresso size at least) no matter which capsule I have tried.
- It connects via Bluetooth to my phone and shows me indications or if there is any problem (with the Nespresso app).
- If you drink the ideal quantity of 80ml for a cappuccino, one corresponding capsule is enough. You don't need 2 capsules like I did with previous coffee machines (and many people I know).
- The water tank is large and doesn't need to be refilled every 2-3 coffees (like I was used to with a smaller coffee machine).
- The cleaning is done with just one button (you press it quickly 3 times within 2 seconds) and you wipe the water.
Cons:
- Sometimes it complains (orange indication) about the capsule I have inserted, that it doesn't recognize it. I slightly open the lid and close it again. Half of the time, this solves the issue and it brews the coffee. Otherwise, I wait for 3 minutes without power and then it recognizes the capsule normally. The first time this happened to me, I threw away 3 capsules.
- There are only authentic capsules available and I don't know until when. If cheaper alternatives come out, it might be worth investing more in the machine. The authentic ones are expensive, but at least you save a bit from not always needing 2 capsules.
- Its size is a bit big. I was used to a smaller one (Essenza mini) and this one seems a bit bulky to me.
In the photos, I have compared it to an A4-sized page.
After reading all the previous comments, I definitely wouldn't have bought it if there was a serious possibility of encountering problems and going through service/return processes, even for free. So, I reiterate that I am generally satisfied because it hasn't presented any technical issues. If it does in the future, I will update.
Update 04/24: It has had to go to service 4 times because it wouldn't read ANY capsule, I lost dozens. Finally, a few days before the warranty expired, they replaced what needed to be replaced and now it works properly. Nespresso extended my warranty by 6 months because they had caused me enough trouble. After everything I went through - phone calls, video calls, frustration, lost capsules, buying coffee delivery because I didn't have a coffee machine - I would never recommend it. Maybe the first batch was completely faulty, because the replacement machines they gave me worked without any issues. In a give-and-take, they even lost the original box, so I just put it in a box to send it to service. It's a shame because it makes amazing crema.
In less than a month it broke down, we tried every troubleshooting step mentioned on the website, nothing. After contacting them, they told us that a technician would call. He didn't call, and after 2 more times we contacted them, still nothing. Machine and coffee costs wasted money, stay away.
Something like this is when you need ratings below zero...
Coming from the Lattissima Plus (beast), I bought the Vertuo Next around Easter because I think everyone buys it, which is none other than the larger quantity of coffee...
Since then, I have changed 4 machines and today I am going for the 5th as they all develop faults after a while...
The machine is of poor quality and has a particularly hasty design.
Features that do not match the older classic models of Nespresso (At least for 2 old models that I have operated which work perfectly)
Clearly, I deeply regret buying this machine and I even asked them to refund my purchase after the 5th machine change, but of course they refuse.
For anyone considering it, I would tell them to think again, not only because of the poor quality of the machine but mainly because of the particularly high cost of Vertuo capsules and their incompatibility, meaning that for now you are obliged to use Nespresso capsules, something that I did not pay attention to when buying the machine but over time I realized that with 2 people using the machine daily, we need about 50-70 euros/month just for the capsules.
With that money (even with monthly installments of the value of the capsules) I could have bought a very good espresso machine with a built-in grinder (and I might even have some left over...)
Perfect machine! I have been using it for 6 months now and it makes 3-4 coffees daily. Because it replaced a Krups machine that made espresso with loose coffee, I can say that the coffee is the same and even better! I also tried the new carafe coffee and it makes 2-3 coffees, very good taste and an economical choice for those who want to make multiple coffees at the same time.
I bought this particular machine in April 2021 and at the beginning of July 2021, I delivered it to the service center because the coffee was leaking to the right, left, and inside the collection bin. Until today, I have not received my machine back as we are waiting for the much-awaited replacement part. There is no possibility of replacing the machine despite it being a factory problem. I have been a Tassimo machine owner for 10 years and such problems did not exist. Overrated, simply.
The coffee comes out in the bin and 2 drops in the glass
I had almost every coffee maker on the market - I was very satisfied with this particular one. The mistake that many people make is that they have to pull it as soon as the speed of the machine drops (for coffee that is more than 80ml) and you beat it if you want with a good mixer and you have perfect foam, perfect coffee!
Having experience of over three years with the original series and being quite satisfied with the result, I decided to transition to the vertuo series. From my perspective, the result is negative and as other reviews state, it does not create the authentic crema that most of us desire in an espresso. I agree with a review that describes it as "watery bubble".
In my opinion, it is only recommended for those who wish to drink large quantities of coffee, and moreover, from autumn, a capsule for a 500ml result will be added to the company's series.
On the negative side, there is also the exclusivity of purchasing the company's capsules and the size of the machine, which is not convenient for any transportation.
I think we have a very good and smart result from the company... I don't know if it will surpass the previous generation... The negative thing is the noise, it makes quite a lot of noise.
13/12/2021 NEW COMMENT
Problems occurred with leakage and cleaning, as you can see in the photo.
I contacted Nespresso (excellent service, although they sent me a different machine and I sent mine for repair, waiting to see what they will find since the leakage occurred from the point I indicate in the image below).
I give it 3 stars for the review as I don't know if I am responsible for something or if the batch was defective
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