Professional frappe maker but I bought it for home use. I have had it for almost 8 years after changing a frappe maker every year. The positives: Incredible construction. 3kg weight on the base to prevent it from moving. Air-cooled motor to work for hours. Stainless steel 1-liter container. Incredibly quiet motor (compared to "common" market frappe makers) and very powerful! The service of the GREEK manufacturer is also a positive. In the second year, while using the frother function for 12-14 cappuccinos per day, there was a problem with the carbon brushes. The GREEK manufacturer (somewhere in Northern Greece) sent me new carbon brushes and an accessory to place in line with the carbon brushes, completely free of charge. Since then, it has been working flawlessly. Another positive is the waterproof switch with two settings. A FANTASTIC machine. Seriously, I haven't found any negative points so far. Only the two polycarbonate beaters at the edge of the 10mm stainless steel (!!!) stirrer (for safety reasons, they are not metallic) can break if they constantly hit the stainless steel cup. Their distance from the bottom of the cup is perfect for a great beat if it is on the base, but if you hold the cup in your hand, it can hit the top and eventually break. However, you can find replacements both from the manufacturer and in the market from other professional frappe makers. In summary, AMAZING.